Refund Policy

Thank you for choosing "The Code Villa" for your website design, graphic design, video editing, SEO/SMO, and related services. We strive to provide high-quality services to meet your specific needs. Our Refund Policy is designed to ensure your satisfaction and clarify any potential concerns regarding refunds.

1. Refund Eligibility:

Website Design, Graphic Design, Video Editing, SEO/SMO services: Refunds may be considered within 14 days of the initial purchase, provided the project has not commenced and no significant work has been completed.

2. Non-Refundable Items:

- Once the project has started or significant work has been completed, no refunds will be issued.
- Third-party expenses (e.g., stock photos, domain registration fees) are non-refundable.

3. Cancellation Policy:

If you decide to cancel your project after it has commenced, a pro-rated refund may be considered based on the amount of work completed up to the cancellation date.

4. Refund Process:

- To request a refund, please contact our customer support team at [insert email address] with your order details and a brief explanation of the reason for the refund request.
- Refunds will be processed within 7 days business days of approval.

5. Quality Assurance:

We are committed to delivering high-quality services. If you are dissatisfied with any aspect of our work, please contact us immediately so that we can address your concerns and find a satisfactory resolution.

6. Changes to Refund Policy:

"The Code Villa" reserves the right to update, modify, or revise this Refund Policy at any time. Any changes will be effective immediately upon posting on our website.

7. Contact Information:

If you have any questions or concerns about our Refund Policy, please contact us at info@thecodevilla.com.

By choosing "The Code Villa" for your design and digital services, you agree to abide by this Refund Policy. We appreciate your trust in our services and look forward to assisting you in creating a digital presence that exceeds your expectations.